1. Cover Sheet: Name(s)
of principles(s); name, address and phone numbers
of business.
STATEMENT OF PURPOSE
TABLE OF CONTENTS
I. THE BUSINESS
A. Description of the Business
B. The Market
C. Competition and Feasibility Study
D. Location of Business
E. Management
F. Personnel
G. Application and Expected Effect of Loan or
Investment
H. Summary
II. FINANCIAL DATA
A. Sources and Application of Funding
B. Capital Equipment and Furniture Lists
C. Projected Balance Sheet
D. Break-even Analysis
E. Projected Income Statements
* Three-year Summary
* Detail by Month, First Year
* Detail by Quarter, Second and Third Years
* Notes of Explanation
F. Cash Flow Projections
* Three-year Summary
* Detail by Month, First Year
* Detail by Quarter, Second and Third Years
* Notes of Explanation
G. For an Existing Business (also include the
following documents)
* Profit/Loss Statements for Past Three Years
* Balance Sheets for Past Three Years
* Business Income Tax Returns for past Three
Years
* Personal Income Tax Returns for Past Three
Years
III. SUPPORTING DOCUMENTS
Personal resumes, job descriptions, personal
financial statements, credit reports, letters
of reference, letters of intent, leases, contracts,
other legal documents, and anything else of relevance
to the plan.
STATEMENT OF PURPOSE
A brief (less than 1 page) statement of the
business plan objectives.
QUESTIONS
In General:
1. What is the purpose of this plan?
Will it be used as an:
- operating guide?
- financing proposal
2.
What is the business structure (i.e., sole
proprietorship, general partnership, limited
partnership, Corporation, or Subchapter
S corporation
3. Who is (are) the principle(s)?
4. What is to be done?
5. Why will it be successful?
For A Financing Proposal:
6. Who is asking for money?
7. How much money is being requested?
8. What is the money needed for?
9. How will the funds benefit the business?
10. How will the funds be repaid?
11. Why does the loan or investment make sense?
A. DESCRIPTION OF THE BUSINESS
GENERALLY EXPLAIN:
1. What the business is (or will be):
2. What market you intend to service, the size
of the market, and your expected share;
3. Why you can service what market better than
your competition;
4. Why you have chosen your particular location;
5. What management and other personnel are required
and available for the operation; and
6. Why your investment or someone else's money
(debt/equity) will help make your business profitable.
QUESTIONS:
1. Type of business; primarily merchandising
retail, manufacturing, wholesale, or service?
2. What is the nature of the product(s) or service(s)?
3. Status of business start-up, expansion of
a going concern, or take-over of an existing
business?
4. Business form: sole proprietorship, partnership
or corporation?
5. Who are the customers or clients?
6. Why is your business going to be profitable?
7. When will (did) your business open?
8. What hours of the day and days of the week
will you be (are you) in operation?
9. What have you learned about your kind of
business from outside sources (trade suppliers,
banks, other business people, publications)?
NOTE: If yours is a seasonal business, or if
the hours will be adjusted seasonally, make sure
that the seasonality is reflected in your replies
to the two previous questions.
FOR A NEW BUSINESS
10. Why will you be successful in this business?
11. What is your experience in this business?
12. Have you spoken with other people in this
type of business about their experience, challenges
and rewards? What were their responses?
13. What will be special about your business?
14. Have you spoken with prospective trade suppliers
to find out what managerial and/or technical
help they will provide?
15. Have you asked about trade credit?
16. If you will be doing and contract work,
what are the terms? Reference any firm contract
and include it as a supporting document.
17. Do you have letters of intent from prospective
suppliers or purchasers?
FOR A
TAKE-OVER:
18.
When and by whom was the business founded?
19. Why is the owner selling it?
20. How did you arrive at a purchase price for
the business?
21.
What is the trend of sales?
22.
If the business is going downhill, why? How
can you turn it around?
23. How will your management make the business
more profitable?
B. THE MARKET
Generally explain who needs your product or
service, and why.
QUESTIONS:
1. Who exactly is your market? Describe characteristics:
age, sex, profession, income, etc., of your various
market segments.
2. What is the present size of the market?
3. What percent of the market will you have?
4. What is the market's growth potential?
5. As the market grows, will your share increase
of decrease?
6. How are you going to satisfy the market?
7. How will you attract and keep your share
of the market?
8. How can you expand your market?
9. How are you going to price your service or
product, to make a fair profit, and at the same
time, be competitive?
10. What price do you anticipate getting for
your product or service?
11. Is the price competitive?
12. Why will someone pay you price?
13. How did you arrive at the price? Is it profitable?
14. What special advantage do you offer that
may justify a higher price? (You don't necessarily
have to engage in direct price competition).
15. Will you offer credit to your customers
(accounts receivable)? If so, is this really
necessary? Can you afford to extend credit? Can
you afford bad debts?
C. COMPETITION QUESTIONS:
1. Who are your five nearest competitors? List
them by name.
2. How will your operation be better than theirs?
3. How is their business: steady? increasing?
decreasing? Why?
4. How are their operations similar and dissimilar
to yours?
5. What are their strengths and/or weaknesses?
6. What have you learned from watching their
operations?
7.
How do you plan to keep an eye on the competition
in the future?
D. LOCATION OF BUSINESS
1. What kind of building do you need?
2. What are the attributes and/or salient features
of your present or desired business location?
3. Why is this a desirable area?
4. Why is this a desirable building?
5. Does the community around which you intend
to locate the business show enthusiasm for you
and your business?
6. What are the advantages and disadvantages
of the site in terms of wage rates, labor unions,
and labor availability?
7. How much space do you need?
8. Do you need a long-term or short-term lease?
9. Is the building accessible by public transportation?
10. Is the building close to customers or suppliers?
11. Is free or low cost parking nearby?
12. What are the state and local taxes, laws,
utilities, zoning, and variables that may affect
the location of you business?
13.
How do you plan to keep an eye on any demographic
shift in your area?
E. MANAGEMENT QUESTIONS:
1. What is you business background?
2. How does your background/business experience
help you in this business?
3. What management experience do you have?
4. Do you have managerial experience in this
type of business?
5. Do you have managerial experience acquired
elsewhere-whether in totally different kinds
of business, or as an offshoot of club or team
membership, civic or church work, etc.?
6. What weakness do you have and how will you
compensate for them, i.e., will you hire employees
or pay consultants who have management abilities/expertise
that you don't have?
7. What education do you have (including both
formal and informal learning experience) which
have bearing on your managerial abilities or
knowledge of the industry?
8. Personal data: age; where you live and have
lived; special abilities and interests; and reasons
for going into business?
9. Are you physically suited to the job? Stamina
counts.
10. Why are you going to be successful at this
venture?
11. Do you have direct operational experience
in this type of business?
12. Who is on the management team?
13. What are the duties of each individual on
the management team?
14. Are these duties clearly defined? how?
15. Who does what? Who reports to whom? Where
do final decisions get made?
16. What and how will management be paid?
17. What additional resources have you arranged
to have available to help you and your business
(accountant, lawyer, et al.).
NOTE: A personal financial statement must be
included as a supporting document in your plan
if it is a proposal for financing. Also, include
your resume as a supporting document.
F. PERSONNEL QUESTIONS:
1. What are your personnel needs now? In the
near future (3 years)? In five years?
2. What skills must they have?
3. Are the people you need available?
4. Will your employees be full-time or part-time?
5. Will you pay salaries or hourly wages?
6. Certain employee benefits are mandatory.
Find out what they are.
7. Will you provide additional fringe benefits?
If so, which ones? Have you calculated the cost
of these additional fringe benefits?
8. Will you utilize overtime? If so, you may
be required by law to pay time and a half, double
time, and/or other extra costs.
9. Will you have to train people for both operations
and management? If so, at what costs to the business?
SWOT Analysis
1. What is it?
SWOT Analysis is a tool used for understanding
an organization's strengths, weaknesses, opportunities
and threats
Why use it?
The SWOT Analysis tool can be used in identifying
an organization's strengths (S) and weaknesses
(W), and examining the opportunities (O) and
threats (T) it is facing. The outcome from a
SWOT Analysis enables organizations to focus
on strengths, minimize weaknesses, address threats,
and take the greatest possible advantage of opportunities
available.
How to use it?
While the SWOT Analysis is typically conducted
in a group session, it can also be undertaken
in other forums (including electronically).
Strengths:
Questions to ask and answer:
What do we do exceptionally well?
What advantages do we have?
What valuable assets and resources do we have?
What do members/customers identify as our strengths?
Tips:
Be realistic...and honest!
Think in terms of what you have that your competitors
don't have.
Don't just take the internal staff and volunteer
perspective...consider how your members and customers
view your organization.
Weaknesses:
Questions to ask and answer:
What could we do better?
What are we criticized for or receive complaints
about?
Where are we vulnerable?
Tips:
Don't tiptoe around weaknesses, but be constructive
and positive in putting them on the table.
Get research so you know what outsiders think...about
you and your competition!
Opportunities:
Questions to ask and answer:
What opportunities do we know about, but have
not been able to address?
Are there emerging trends on which we can capitalize?
Tips:
Look at changes in the sector represented by
the organization, technological changes, government
policy, socioeconomic and demographic changes.
Be open-minded...key opportunities may come
from unlikely and seemingly unrelated sources.
Consider how you can exploit your strengths
or address your weaknesses to generate additional
opportunities.
Threats:
Questions to ask and answer:
Are any of our weaknesses likely to make us
critically vulnerable?
What external roadblocks exist that block our
progress?
Are our competitors or quasi-competitors doing
anything different?
Is there significant change coming in our members'
sector?
Is technology dramatically changing the sector
and services to it?
Are economic conditions affecting our financial
viability?
Tips:
Have an open and expansive perspective. The
buggy whip manufacturing association may not
have seen early automobiles as a big threat to
the association...but they were!
An environmental scan is critical.
While an organization can undertake a SWOT Analysis
without undertaking member research and an environmental
scan, its value will be significantly greater
if such research is incorporated.
Final Thoughts
The process is important not only for identifying
where to apply resources and attention, it enables
the organization to put issues into perspective.
If the organization has a major competitor,
it can also be illuminating to conduct a SWOT
Analysis of the competitor. The process can assist
in identifying strategies to counter the competition,
and to anticipate their future moves.
A Sample SWOT Analysis
A provincial professional association's SWAT
Analysis might look as follows:
Strengths:
Our members value the professional designation.
We have a lower course fee structure than similar
programs.
We provide good customer service.
Our instructors are highly-regarded in the profession.
We have a small staff and low overhead.
Weaknesses:
We are slow to make decisions and adapt to changes
that affect the profession.
The professional designation is rarely included
as a condition of employment.
We are overly dependent on key volunteers who
developed and teach our certification courses.
We do not have the resources to research the
market and promote the designation.
Opportunities:
The employment market for our members is expanding
rapidly.
The government has indicated a willingness to
review our Act.
There is significant interest in accessing our
programs from the the Caribbean, and south east
Asia.
Threats:
On-line education technology will produce more
competition for courses.
Since NAFTA, interest in the American certification
is growing.
A private company with a successful web site
and conference is taking advertisers and sponsors
away from us.
Based on this SWOT Analysis, the association
is better positioned to take appropriate and
effective action.
I
am ready to fill the Business Plan Overview
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